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Repairs Scheduler/Planner
 
Title: Repairs Scheduler/Planner
Category: Construction
Job type: Permanent
Job status: Full Time
Salary: £28,000.00 - £30,000.00
Salary per: annum
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Description:
Role: Repairs Scheduler

Location: Northolt - NW London

Salary - £28,000 - £30,000

Permanent Role

Immediate interviews

The Role

Malone Group is currently recruiting for a experienced Scheduler/Planner working for a Property Refurbishment & Energy Efficiency market. The Scheduler will report to the Area Maintenance Manager from our base at Northolt. The successful candidate will be responsible for planning and scheduling work to meet key business performance targets and ensuring first class customer service on the contract which provides Repair & Maintenance services to residential properties on military bases.

* Managing work schedules for responsive and planned workforce to ensure that business objectives are met

* liaise with the customers using the most appropriate communication method to confirm the appointment and to keep them fully up to date

* Liaison with field resources to ensure that work status information is current and keep customers informed where necessary

* Liaise with contact centre to ensure they are kept fully up to date via operating system and when necessary direct contact

* Take action to deal with operational staff requests for assistance escalating situations early to manager to assist in managing operational risk

* Highlight areas of process or technical ability from field resources so that training needs may be identified

Key Skills and Qualifications:

* Previous experience in a similar role

* Driven and a natural self starter able to work on own initiative

* Proactive problem solver

* Able to communicate effectively with staff, clients and customers at all levels

* Excellent IT skills

* Able to work under pressure

* Organised & methodical approach to work

For more information apply or contact me directly on
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(3rd party vacancy)
 
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