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Digital Account Executive
 
Title: Digital Account Executive
Category: Food & Beverage
Job type: Permanent
Job status: Full Time
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Description:
About Tink Labs

Tink Labs is a vibrant travel tech start-up operating in 82 countries.

We are building the world’s most rewarding travel & lifestyle platform to connect travellers, hotels and destinations. Our aim is to reduce the most frustrating elements of the travel experience, so that travellers can experience more of the moments that make life special. Life is short, so we empower people to experience all the world has to offer.

We have three main areas of focus, which all contribute towards building our innovative travel platform:

Hotels: We offer our hotel partners an integrated solution that encompasses marketing distribution, smart devices for hotel properties and data driven intelligence. We help hoteliers reduce costs, make better business decisions and ultimately elevate their guest experience.

Destinations: Our consumer and partner facing initiatives which target travellers whilst they are in-destination. This includes content, services, partner solutions and advertising.

Devices: handy, the innovative hotel smartphone from Tink Labs Limited, sets a new benchmark for travel technology. When implemented as an in-room solution through hotel partners, handy combines the functionality of a personal smartphone and hotel in-room phone services into one fully integrated device. It enables travellers to connect with their surroundings, understand the local attractions, amenities, nightlife and much more. For more information, please visit: /.

As part of our ongoing expansion, Tink Labs is looking for capable individuals to join our fast-growing teams around the world. London is our headquarters for Europe, Middle East & Africa (EMEA) and a global hub for all aspects of our business.

Our EMEA Values are: Trust, Transparency, Togetherness & Turbo.

About the job:

We are seeking a Digital Account Executive (Deployment) to support our IBE / Hotelier AI / Website Project Delivery Team in our London office. This role will maintain the customer database by entering new and updated customer and account information. Further this role will be creating and setting up clients and completing the overall implementation shell.

Contract type: Full-Time.

Your responsibilities will include:

Preparing source data for computer entry by compiling and sorting information; establishing entry priorities Processing customer and account source documents by reviewing data for deficiencies; resolving discrepancies by using standard procedures or returning incomplete documents to the team leader for resolution Maintaining data entry requirements by following data program techniques and procedures Uploading multilingual content with precise clarity and accurate text Liaising with content writers and third-party sources for material and translations Understanding the CRM and project processing platforms and tracking the progress, tasks and tickets relevantly Verifying entered customer and account data by reviewing, correcting, deleting, or re-entering data; combining data from both systems when account information is incomplete; purging files to eliminate duplication of data Testing customer and account system changes and upgrades by inputting new data; reviewing output Securing information by completing data base backups Requirements

Essential:

Good knowledge on Microsoft word / Excel Experience in Prioritising work Desirable:

Previous experience of similar nature, ideally in hospitality Profound knowledge of IT infrastructures and operating systems Analysing and troubleshooting skills
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