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Supply Chain Coordinator
Title: Supply Chain Coordinator
Category: Marketing /Product
Job type: Permanent
Job status: Full Time
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Join Pitney Bowes as Supply-Chain CoordinatorDescription


Pitney Bowes an industry leader in customer communication technologies is seeking to recruit a Supply Chain Coordinator to work as part of a cohesive International Supply Chain Team based out of offices in Harlow, Essex.

Primary objective of the role:

Build strong relationships with our International Supply Chain customers - both internal and external.

Co-ordinate and ensure Supply Chain orders are received, released and progressed through the various third party suppliers, warehouse and carrier networks to arrive correctly and complete with the end customer. The role coordinates returns for customers ending a contract with PB or returns where the customer could be taking a new order simultaneously.

The Job

S/he is responsible to:

Handling daily issues raised by internal and external customers as a result of supply chain orders.

Support the achievement of Order Management SLA'S.

Monitor, resolve and prevent carrier exceptions to ensure seamless flow for reverse and outbound orders.

Continuous reduction of process and data errors impacting orders.

Daily interaction across Europe with Customer Operations, Service, Retention Team and Supplies Team.

Daily interaction worldwide with PB affiliates and dealer networks across various European regions.

Working across business functions and geographies to support resolution of day to day issues.

European travel may be required.

As part of a team you will be supporting colleagues with advice and assistanceQualifications

Experience of working in a busy customer service/order processing environment resolving complex customer orders and working with third party logistics.

Ideally experience using SAP or a related order management system.

Microsoft Office: Primarily Excel to be able to sort, filter and accurately populate and maintain spreadsheets.

Ideally has Advanced Excel and Power BI skills to manage daily reporting and KPI measures. Not essential

Ability to review, analyse and solve day-to-day business issues.

Demonstrates ability to work well in a team.

Able to adapt quickly to a changing dynamic environment.

International supply chain experience is required

Literacy and numeracy skills to GCSE standard, with excellent business English & French language, written and spoken

Able to work flexible hours to support month/quarter end activity on a rota basis when required.The Team

Pitney Bowes, a global technology company, provides shipping & mailing solutions, data management software, and location intelligence offerings, powering billions of physical and digital transactions in the connected and borderless world of commerce.

Helping clients achieve their greatest commerce potential are Pitney Bowes' 16,000+ passionate employees around the world, our relentless pursuit of innovation with over 2,300 active patents, and our focus on clients, who are at the center of all that we do - from small businesses to 90% of the Fortune 500.

All interested individuals must apply online. Individuals with disabilities who cannot apply via our online application process should access alternate application options via our Individuals with Disabilities link. Pitney Bowes is an Equal Employment Opportunity/Affirmative Action Employer that values diversity and inclusiveness in the workplace. Women, minorities, individuals with disabilities and veterans are encouraged to apply.
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