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Security Officer
 
Title: Security Officer
Category: Security / Protective Services
Job type: Permanent
Job status: Full Time
Salary: £9.38
Salary per: hour
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Description:
An excellent opportunity has arisen for a Concierge Security Support Officer to join Kingdom Services Group Ltd working at a site in Uxbridge.

In return we offer a company award scheme, optional work place pension, career progression and access to a substantial free online training academy for professional development.

Hours: Various shifts as and when required, Days, Nights and Weekends, Monday - Sunday / 19.

Pay rate: £9.38 per hour.

Person specification:

• A valid SIA licence; First Aid at work

• A full five year checkable employment history;

• Excellent customer service skills;

• Previous experience in a similar role is desirable.

• Excellent communication skills are required both written and verbal.

• Have a good level of judgement professionalism.

• IT skills

• Physically & medically fit

• Be of smart appearance

• Enthusiastic and willing to develop new skills

• 2 – 5 years’ experience would be advantageous

• Must have the ability to deal with the emergency services

The Role: Deliver a high quality concierge and security service to our clients

Responsibilities:

• Act as an initial point of contact

• Ensuring overall safety and security of the premises out of hours

• Responds to all faults within the premises as discovered.

• Monitor access to the premises and visitors

• Meeting the requirements of health and safety policies and practices

• Reporting incidents and anti-social behaviour

• Effective recording of information

• Implementing policies and procedures to ensure effective service delivery

• Advises management promptly of any signs of problems or concerns about a client

• Reporting repairs to maintenance contractors by using appropriate systems

• Ensure culture and diversity issues for the clients are considered at all times, and report any forms of discrimination

Knowledge and Experience

• An understanding of Health & Safety at work & the likely issues to occur in a residential building.

• A mature & non-judgmental attitude to working with a client group that may present challenging behaviour

• Effective Communication - Articulate, ability to communicate effectively with people from all backgrounds & seeks to understand & be understood. Writes clearly & concisely

• Teamwork - Considerate & supportive, flexible & responsible Essential

• Customer Focus - Builds effective and boundaried relationships, enabling and promoting positive relationships with people from differing backgrounds.

• Able to be flexible in approach to responsibilities and to working hours
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(3rd party vacancy)
 
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