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Debt Recovery Paralegal
Title: Debt Recovery Paralegal
Category: Accounting & Finance
Job type: Permanent
Job status: Full Time
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iwoca is breaking down the barriers that stop Europe’s 20 million small businesses from accessing finance. Traditional bank loans have slow application processes, inflexible terms and burdensome criteria. In contrast, we use cutting-edge technology to offer flexible access to credit with a five minute application process and a decision in hours.

Since 2012, we've lent over £400 million to over 20,000 businesses across Europe. Our customers include everything from cafés to car dealers, salons to solicitors. Along the way we have built a sophisticated technology platform, won numerous awards and grown a fun, and vibrant team.

However, we’re still near the start of our journey – our aim is to finance a million small businesses within a decade and so we need more smart, hands-on people to help us reach this goal.


We are looking for a Paralegal with experience in debt recovery to join our Payments & Collections team. The Paralegal will work closely with the Head of Collections to determine case direction and strategy.

As iwoca’s Debt Recovery Paralegal, your role will be to:

Raise and manage in-house money claims using MCOL or through the CCMCC Prepare winding up petitions and statutory demands Liaise with solicitors, courts, insolvency practitioners and third party debt collectors to recover debts Manage and monitor the active litigation and enforcement action taken against a portfolio of users Manage defended cases and prepare directions questionnaires, witness statements and other evidence required for hearings and trials Complete Court applications to enforce County Court Judgments including charging orders, oral examinations and High Court Enforcement. Occasionally attend court to swear affidavits Cooperate with wider Payments and Collections team to assess and investigate cases and propose strategies to maximise recoveries Accurately maintain customer database to reflect collections activity Assist with answering inbound customer telephone calls, letters and emails with the greatest level of care, accuracy and customer service skills Occasionally prepare responses to debit card chargebacks Assist with processing business and personal insolvency documentation Ensure compliance with all appropriate legislation regulatory body guidelines Adhere to our company policies and procedures Uphold iwoca’s company reputation at all times ]You will need:

At least 2 years debt recovery or legal support experience, ideally in the commercial / business sector Proven experience of raising and managing money claims Experience in business and personal insolvency issues would be hugely beneficial Empathy, forbearance and professionalism Strong communication skills, confidence and diligence Conscientious and thorough, with strong attention to detail The ability to deal with a variety of challenges, innovate and think on your feet Benefits

In addition to a competitive salary, we also provide the following:

A smart, fun and internationally diverse team - together, we represent over 35 different nationalities Company retreats in great locations - we have at least two per year in places like the French Alps and by the Spanish seaside A really lovely office in central London - we’re right by Tottenham Court Road, and close to the bars, theatres and restaurants in Soho and Fitzrovia Pool, ping pong, foosball tables and tournaments, morning yoga and an ever-growing number of active clubs (you can set up your own!) - such as climbing, chess, cycling, football, running, boxing, etc Regular novelty perks such as free massages, which can be proposed by anyone in the team Plenty of drinks and snacks in our office kitchen Cycle-to-work scheme for great value bikes Company-wide talks with internal and external speakers Enhanced maternity/paternity leave and shared parental leave Stock options for all employees after 6 months within the business 25 days holiday a year, plus all UK Bank holidays, plus a day off for your birthday The opportunity to give your time to support a charity of your choice, via a paid volunteering day Additional leave so that you can take more time to go travelling or to study, outside of your holiday allowance
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