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Service Manager
 
Title: Service Manager
Category: Accounting & Finance
Job type: Permanent
Job status: Full Time
Salary: £40,000.00 - £45,000.00
Salary per: annum
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Description:
Service Manager

Wembley, London

£40,000 - £45,000 per annum plus employee benefits such as 25 days holiday, pension, free car parking, discretionary bonus and life cover x4.

Working at a multinational company that that provides banknote and securities printing, smart cards, and cash handling systems.

Asdthe Service Manager will include:

* Lead, manage and develop a team of engineers by consistent and efficient implementation of service policies and procedures.

* Efficient implementation and delivery of services for in scope contractual requirements for your designated customers.

* Provided cover and backup for the service and technical management team

Experience

* Service or customer facing function

* People management skills

* Experience of managing Service Level Agreements

* Understanding of costs / benefits of service delivery

* Implementation of continuous improvement

* Commercially aware

* Able to work as part of a team or on own initiative

Skills

* High level communication skills

* Ability to implement change

* Presentation skills

* Excellent inter-personal skills

* Conducting effective appraisals

* IT Literate

* Analytically capable

* People management skills

* Commercially aware

* Coaching skills

Personality

* Able to work as part of a team or on own initiative

* Completer / Finisher

* Decisive influencer, leader and motivator

* Ability to create the right environment

* Motivated self-starter

* Flexible

* Capable of working in a high stress environment

If this Service Manager role is of interest to you please apply now.
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(3rd party vacancy)
 
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