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IT Support Engineer
Title: IT Support Engineer
Category: Other General Scientific Research & Analysis
Job type: Permanent
Job status: Full Time
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You’ll be the first hire into our internal technical operations team, responsible for providing technical support to all of our pods. Your focus will be on making sure that the tools they need, from laptops to networking, are running smoothly. What you’ll do

Automate onboarding and offboarding so that our people team don’t need to touch multiple tools when a new team member joins or leaves us. Debug issues that are hindering team members from doing their jobs. Oversee access to internal systems and remote networks. Look for common problems that arise and solve them using software. We call these Make It Better projects and you’ll be expected to maintain a backlog of them. Requirements

Here are some of the things we think will be valuable, but we're also open-minded. If you recognise yourself in any of these traits then we’d love for you to send us an application.

You take pleasure in automating manual processes using scripting You’re passionate about helping fellow team members get the best out of the technology we use (you’re probably quite patient too) You like solving both real world and technical problems You are keen to learn new technologies and have ideas about how we can do things better You are an enthusiastic team player who enjoys collaborating across teams and functions You are passionate about learning and your own professional development The Stack

Powershell, Bash, Active Directory, Windows Server 2016, G Suite, Google Cloud Platform, Windows laptops, Mac's, Hyper-V, Networking, WiFi, Access Control, AV Systems (Hangouts Meet), GDPRBenefits

Be part of a growing technology startup and help shape the future of energy Collaborative, flexible and friendly environment Competitive salary, share options and bonus 25 days holiday Enhanced parental leave Training budget, healthcare and a pension plan with employer contributions, childcare voucher scheme, cycle to work scheme Great coffee, teas and fruit
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