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Client Support Technician
 
Title: Client Support Technician
Category: IT/Software Development
Job type: Permanent
Job status: Full Time
Salary: £25,000.00 - £30,000.00
Salary per: annum
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Description:
Does the idea of helping exciting new restaurant concepts to get the most out of the latest technology appeal to you? We're a small team with an ambitious vision - by advising on, implementing and optimizing the very best restaurant tech, we can give our customers a competitive advantage to grow quicker than their competition.

Delivering everything from iPad POS and stock control, to mobile apps and custom development, across some of the UK's fastest growing independent restaurant chains. It's safe to say no two days are the same! That means we're looking for someone who loves being given responsibility, is willing to learn something new every day and is excited by the challenges of a growing business.

(Oh and it would be great if you're a foody too - that way you can enjoy all the amazing restaurants we work with!)

Responsibilities:

- Supporting restaurants remotely with their technology (EPOS, Wi-Fi, Payments etc.)

- Liaising with customers to configure their tech to service their specific requirements

- Visiting clients to troubleshoot issues ranging from Wi-Fi network coverage to hardware failure

- Conducting training sessions with our new and existing clients on how to use their technology to its maximum

- Project managing implementations into our festival clients

Skills & Experience:

We're far more interested in your character than your relevant job experience…in fact you don't even have to know anything about technology. What we're really looking for is someone who's:

- Analytical and driven to find solutions to problems

- Ready to grasp responsibility

- A great communicator who enjoys interacting with people

- Dynamic and driven, you enjoy the fast pace and ever-changing challenges of a growing business

- Keen to learn quickly and willing to get stuck in

- Dependable and practical

- Ready to be challenged and is comfortable being uncomfortable

- We can teach you the rest!

This is a fantastic opportunity to join a thriving scale-up business working with leading restaurant and retailers. Competitive negotiable salary + benefits. Exciting career prospects to develop and grow within an experienced, friendly, and committed team. Apply now!
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