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Credit Control intern - German speaking
 
Title: Credit Control intern - German speaking
Category: Accounting & Finance
Job type: Temporary
Job status: Full Time
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Description:
iwoca is breaking down the barriers that stop Europe’s 20 million small businesses from accessing finance. Traditional bank loans have slow application processes, inflexible terms and burdensome criteria. In contrast, we use cutting-edge technology to offer flexible access to credit with a five minute application process and a decision in hours.

Since 2012, we've lent over £400 million to over 20,000 businesses across Europe. Our customers include everything from cafés to car dealers, salons to solicitors. Along the way we have built a sophisticated technology platform, won numerous awards and grown a fun, and vibrant team.

However, we’re still near the start of our journey – our aim is to finance a million small businesses within a decade and so we need more smart, hands-on people to help us reach this goal.

Requirements

Your responsibilities will be to:

Answer queries regarding upcoming payments, communicate with customers who have missed a repayment, agree and schedule payments to bring customers back on track so they can successfully repay their loansBe inquisitive and empathetic in order to fully understand the problem and then come up with a solution that suits both the customer and iwoca Prepare and send out demand letters and emails according to set guidelines Identify where a missed payment may require input from other teams within the business such as Credit Analysts or Account Managers to achieve the best outcomeYou will need:

Empathy, patience and professionalism Strong written and verbal communication skills, and an excellent telephone manner High level of accuracy and comfortable with numbers To be able to deal with a variety of challenges, sometimes at the same time To think on your feet and outside the box Business acumen, entrepreneurial spirit with real enthusiasm for helping small businesses Existing experience within the finance and legal industry is not essential, but is an advantage To be motivated, proactive and results-driven To be able to work as part of a team To be smart, humble and motivated To be available for at least 6 months Benefits

In addition to a competitive salary, we also provide the following:

A smart, fun and internationally diverse team - together, we represent over 35 different nationalities Company retreats in great locations - we have at least two per year in places like the French Alps and by the Spanish seaside A really lovely office in central London - we’re right by Tottenham Court Road, and close to the bars, theatres and restaurants in Soho and Fitzrovia Pool, ping pong, foosball tables and tournaments, morning yoga and an ever-growing number of active clubs (you can set up your own!) - such as climbing, chess, cycling, football, running, boxing, etc Regular novelty perks such as free massages, which can be proposed by anyone in the team Plenty of drinks and snacks in our office kitchen Company-wide talks with internal and external speakers 25 days holiday a year, plus all UK Bank holidays, plus a day off for your birthday
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