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CRM Executive
 
Title: CRM Executive
Category: Journalism
Job type: Permanent
Job status: Full Time
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Description:
We are looking for an accomplished eCRM or Digital Marketing Executive with a proven track record in managing simultaneous email marketing campaigns for sizeable online businesses. You will have a passion for driving insight through data, possess good analytical skills and always looking for improvement.

This role will sit within the Performance Marketing department and work closely with Customer Insight and Analytics, and Marketing teams across the business, supporting the implementation of digital marketing activity for our fast-paced business.

Using customer data and analytics tools, you will be responsible for delivering on the CRM strategy, processes, email activity, testing and technical capabilities, all with a view to driving increased customer transactions, value and incremental revenues.

Key Responsibilities:

Managing the day-to-day delivery of digital marketing campaigns across each of the Telegraph’s business areas: editorial, commerce, events, subscriptions and advertising. Liaise with design teams to coordinate proofing and approvals from stakeholders. Regular, detailed campaign reporting on all CRM activity Main channel email, but complemented with SMS, mobile app messaging, remarketing, direct mail and outbound calling, with the flexibility to diversify further in the future. Involvement in varied ad-hoc project work Requirements

Your Skills:

Accomplished in eCRM or broader digital marketing with experience in a similar position Operational reporting & analysis experience Experience of working with multiple ESP platforms (Adobe Campaign is would be an advantage but not essential) You’ve worked with a large consumer database and driven campaign success through data Experience of customer profiling and segmentation You’ve worked in a fast-paced, high volume environment Knowledge of managing and domain and IP reputations An extremely good eye for detail Benefits

What you can expect from us if successful:

The Telegraph supports flexible working, per your line manager’s agreement. A range of excellent benefits (including on-site gym, massages, and more). In-role development and access to formal development. The Telegraph’s goal is to foster a diverse and inclusive workplace and we are committed to building a team that reflects a wide variety of skills, perspectives and backgrounds.

We are an equal opportunities employer, hiring solely on merit and business need. We encourage applications regardless of sex, gender identity, ethnicity, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy, parenthood and disability. If you require reasonable adjustments in any recruitment process with us, please make us aware.
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