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Head of Digital Experience
 
Title: Head of Digital Experience
Category: Other
Job type: Permanent
Job status: Full Time
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Description:
Would you like to define and drive the digital strategy for Camelot across all of our digital touchpoints? We currently have more than 11 million registered players, and you can help to architect strategic plans to grow audiences and sales in the digital space across Camelot’s products (EuroMillions, Lotto, ThunderBall, Subscription products, HotPicks and Instant Win Games) whilst building brand advocacy across both the registered digital and retail player base. You will also oversee the digital adoption of personalisation across inbound and outbound channels moving from broadcast to personalised omni-channel experiences.

If you pride yourself on keeping the customer at the heart of your ideas and decisions and formulating strategies and plans underpinned by a wealth of data and insights, we would love to hear from you!

Why work at Camelot?

We currently turnover nearly £7billion per year - it may surprise you to know that we do this with a workforce of only c.850 people. This means that every one of us has a part to play and make a difference.

Camelot changes lives for the better - not just for the many millionaire winners we create but with the £30 million a week we raise to thousands of good cause projects across the UK.

.uk is one of the UK’s top e-commerce sites - this is measured by web traffic and we have more than 11 million registered players. We also operate four of the UK’s biggest FMCG brands including the iconic Lotto and EuroMillions.

How you'll make a difference

We are about to embark on our most ambitious two year digital development and campaign roadmap to ensure we deliver a first class player experience across all digital touchpoints. The Head of Digital Experience will lead this brand new team who’s key focus is building positive and personalised experiences across all digital touchpoints.

What you'll bring to the table

You will successfully transform our digital marketing activity from one size fits all to segmented and personalised experiences across key digital touchpoints including web, app, outbound channels and paid digital media. You will take on new CRM and onsite personalisation capabilities and deliver digital sales driving player focused initiatives. You will successfully deliver a new brand architecture across all digital touchpoints with your in-house digital design team working with the Head of UX and Design. You will oversee the successful delivery of our most ambitious two year app and web development roadmap ensuring your team of experienced product owners deliver positive innovative experiences for new and current players working collaboratively with the Head of Digital Projects and Service Delivery. What we’ll give you

We look after our people. There’s a competitive bonus and benefits scheme, 26 days of holiday goodness and a rather generous pension scheme. Thinking about your health? No probs - we’ll give you full private medical cover and 50% off your annual gym membership. Finally, we keep it fun. We work with a smile on our faces with loads of social activities, team nights out and outdoor bonding events.
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