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Card and Payments Specialist
Title: Card and Payments Specialist
Category: Accounting & Finance
Job type: Permanent
Job status: Full Time
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At Starling, we’re on a mission to help customers around the world live a healthier financial life, and change banking forever. We have a world class team and we’re looking for a Card and Payments Specialist to join us and support our growth.

While we are a fully licensed UK bank, we have the culture and spirit of a fast-moving, disruptive technology company and are obsessed with providing our customers with the best banking app and money management experience around.

Everyone at Starling gets the chance to own interesting things from day 1, and we’re told one of the best things about working here is the ability to achieve a lot in a short space of time.

Since our launch we have grown to having over 400k customers trusting us with over £100m of their money. We’ve also won the Best British Bank award, and grown our team to over 300 people, all based in our East London office.

What your day will involve:

Being part of the Payment Operations team and being responsible for the management of Card Operations. Manage day to day oversight and management of all card processes, including: transaction rejects, merchant queries, invoices, scheme reporting, card settlement. Provide SME card support. Assist with ensuring that appropriate payment policies and procedures are updated on a periodic basis and reflect regulatory changes. Show ownership and accountability for offering solutions that help and benefit our customers. Actively seek to improve processes and workflows. Support incident management. Requirements

Must have experience in a back office banking environment. Must have detailed knowledge of MasterCard. Knowledge of payments guidelines, scheme rules and regulatory framework. Benefits

Check out our careers page for perks!
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