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Customer Support Executive
 
Title: Customer Support Executive
Category: Sales / Business Development
Job type: Permanent
Job status: Full Time
Salary: £28,000.00 - £30,000.00
Salary per: annum
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Description:
Job Title: Customer Support Executive

Are you a Customer Support Executive with previous experience in a similar technically based role within an engineering / manufacturing environment? Do you have experience in customer interaction, sales generation, developing and growing customer accounts through a range of different communication and media channels. This is a fantastic opportunity to join a leading organisation where growth and progression is encouraged

Responsibilities:

* Prospecting for tender opportunities using government websites, customer portals etc.

* Identify potential bidding opportunities

* Create leads for sales and commercial team

* Identify opportunities to promote component solution services and extended capability to existing customers.

* Respond to sales team leads and customer enquiries.

* Customer visits as agreed.

* Negotiating and placing orders with vendors, monitoring their price, quality and service.

* Provide customer support to a global range of customers and representatives.

* Undertake all aspects of customer order processing

Requirements:

* Minimum 3 years previous experience in a similar technically based role within an engineering / manufacturing industry environment (highly desirable)

* Experience of customer interaction, sales generation, developing and growing customer accounts through a range of different communication and media channels (essential).

* Previous experience working in multi-product business disciplines (desirable)

* Excellent data analysis and data presentation skills (essential)

* Computer literate proficient in excel and application of pivot tables (essential)

ACS are recruiting for a Customer Support Executive. If you feel that you have the skills and experience required in this advertisement to be a Customer Support Executive, please submit your CV including an outline of your experience as a Customer Support Executive. It is always a good idea to include a covering letter outlining your experience as a Customer Support Executive with your application as this will enhance your chances of selection and improve your prospects of landing the Customer Support Executive role you desire.
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