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Sales Associate
 
Title: Sales Associate
Category: Other
Job type: Contract
Job status: Full Time
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Description:
The Sale Associate is the key point of contact at Stubbers Adventure Centre between the customer, management and support staff; answering queries, offering advice and introducing our products and services. They will sell Stubbers products and services to individuals and businesses as well as approaching potential customers with the aim of winning new business. Being a key role in the success of Stubbers they must have a passion for delivering outstanding customer service and sales.

Key Roles & Responsibility:

Development

A desire to grow and learn on the job with an ability to work at pace. Self-driven to find new business opportunities and convert leads to sales. A confident communicator with a natural ability to strike up conversation. Positively support the Head of Operations and contribute to new ideas and areas for improvement to the overall product and service within Stubbers. Customer Experience

To be familiar with the programmes and products offered by Stubbers Adventure Centre and be able to provide customers with the appropriate information and advice. To process and complete bookings on Stubbers booking system. To answer the phone and redirect calls as required. To take messages of a business nature. To reply to routine enquiries by telephone, email or mail. To ensure the immediate availability of documentation required for a group on check in, including; Disclosure form and Programme Evaluation Sheet. To manage a small cash float and receive money on behalf of the centre. To use the PDQ card reader or other web based platform (World pay) for credit/debit card transactions. To keep a record of cash and card transactions and at the end of the working day to reconcile the till. To ensure that the reception area remains presentable and assessable for customers and staff. Prepare outgoing post for despatch daily. Process and reply to incoming mail appropriate to the duties of customer service. Health and safety

To initiate appropriate action in the event of Fire, Accident, Lost Child, suspicious persons or security breach. To attend planning and staff meetings appropriate to the employment. To attend courses, seminars and training events as required. Effectively support the managers to report and comply with Stubbers Standard Operating Procedures. Ensure compliance with all Health & Safety regulations. Requirements

Previous sales experience in any field. A passion for the outdoors Proven ability of, or able to demonstrate, professional use of IT, including email and the use of telephones. Motivated and enthusiastic with excellent verbal and written communication skills. Knowledge and understanding of Stubbers and its customer base. Neatly presented. 18 years old or above. Obtain an enhance DBS through Stubbers Adventure Centre. Complete online training courses. Employment

Seasonal - Immediate start to 30th September 2019.

Benefits

At Stubbers we believe that everyone, including our team should have the opportunity to have fun, challenge themselves and learn new skills. As part of this we encourage staff to make use of our activity facilities in their spare time and utilise the wealth of experience in the team to develop existing or new skills, or just to unwind after a busy day.

Further to the training provided staff are welcome to take up spare places on National Governing Body courses that take place at the centre.

Pay rates - £285 - £378 per week (Dependent on age, experience & qualifications)

Working Hours - 8.30am - 5.30pm

Working days - Monday to Friday (every other week you will work a Sunday swapping a weekday off).
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