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1st/2nd Line Infrastructure and Support Engineer
Title: 1st/2nd Line Infrastructure and Support Engineer
Category: IT/Software Development
Job type: Permanent
Job status: Full Time
Salary: £26,000.00 - £30,000.00
Salary per: annum
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1st/2nd Line Infrastructure and Support Engineer

London, 1 Year Fixed Term

£26,000 - £30,000 per annum + Excellent Benefits

Are you an experienced 1st / 2nd Line Infrastructure Support Analyst? Do you have recent experience of supporting Microsoft technologies, virtualised servers, Azure/Cloud Technologies and Office 365? If so Code Red Associates are potentially recruiting for your next career move. We are a leading supplier of Permanent & Contract ICT resource to a variety of Blue Chip, SME & expanding organisations throughout the UK. We are currently looking to recruiting for an Infrastructure Engineer on a 12-month fixed term salaried contract, with specific experience of Wintel technologies, Citrix & VMware virtualisation, Azure and Office365 Exchange Online, for a Social Enterprise in London undergoing exciting times involving a technology driven change programme.

The main purpose of the role will be to provide first and second line support for infrastructure changes, requests, problems and incidents in line with service levels. Your day-to-day responsibilities will include the administration of networks, cloud infrastructure, comms hardware, servers and telephone systems; the testing and documentation of system enhancements; the maintenance of backup processes; monitoring systems security and availability; maintenance of the asset register; project work and keeping abreast of industry standards and new technologies.

Essential Criteria

* A successful commercial track record in 1st/2nd Line Support Engineer capacity

* Experience of supporting over 200 users on multi-site accounts.

* Windows (7, 10), Server (2003+), Exchange (2010+), Active Directory (2008+) & Office 365 Exchange Online/Azure AD, Windows deployment services

* Server virtualisation & thin client technology - Citrix XenApp 6.5+

* Hardware, Printers, Routers, switches, DCHP, DNS, TCP/IP, internet security and Fortinet firewalls

* LAN/WAN infrastructure networks

* Cisco Networks, VPN's & remote working, Brocade network equipment

* SAN (Dell/EMC or equivalent) Management including replication and ISCI/Fibre channel network config

* Enterprise Back Up software, Commvault or similar

Desirable Criteria

* Any recognised certification such as MCSE, MCITP, VCP, CCA, CCAA, ITIL v3, or similar relevant certifications

* VMware 5.5+

* Database & SQL scripting

* Microsoft IIS

* Telephony - VoIP, Avaya, Netcall - and knowledge of leased lines - ISDN, ADSL, PSTN, MPLS

* Unified Communications/Skype for Business

As an individual you will be an excellent communicator that is customer service orientated and positive in outlook - even under pressure. You will have excellent problem-solving skills, resilience, self-reliance and determination. This role is office based and has a large scope for picking up new technologies and associated professional development with a socially oriented organisation. There are even more compelling reasons to join this organisation aside from the competitive basic salary and excellent company benefits, please apply without to delay to find out more.

Code Red Associates acts as an Employment Agency/Business with regards to this vacancy. As an Equal Opportunities employer Code Red welcomes applications regardless of race, gender, nationality, ethnic origin, sexual orientation, religion, marital status, disability or age. All applicants are considered on the basis of their merits and abilities for the job.

By applying to a job advertised by Code Red Associates or providing your contact information to show interest in a job advertised by Code Red Associates, you consent to the disclosure of your information to us in order to assist our legitimate business needs. This includes agreeing for us storing your information and allowing us to contact you in regard to suitable job opportunities. You are within your rights to ask us to remove your information at any time.
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