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Meter Technician
 
Title: Meter Technician
Category: Customer Support / Client Care
Job type: Permanent
Job status: Full Time
Salary: £20,001.00 - £25,000.00
Salary per: annum
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Description:
About the role

We are currently looking for a motivated and committed individual with the aptitude ad skills required to be trained as a Meter Technician, working within our busy Meter Field Services team in Hanningfield.

The successful candidate will be required to attend appointments and site meetings with external customers and colleagues as well as completing detailed reports as and when required. The role involves lots of face to face contact with our customers, offering advice and support, so excellent customer service skills are essential.

You’ll be required to locate lost and missing meters as well as exchanging defective meters. You will be the first point of contact for our Meter Readers working within your area.

The role is physically demanding and you will be required to work 37 hours per week, working 5 days out of 7, Monday to Saturday between the hours of 07:00 to 20:00. A vehicle will be provided, for business use only, to enable you to carry out your role.

About you

You’ll have proven experience in effectively planning and managing your own workload to meet tight deadlines and you will have a practical hands on aptitude.

Experience of using technology is essential as you will be managing and recording your work via an electronic management system (tough pad).

Excellent communication and customer service skills are essential as you will be liaising with internal and external customers on a daily basis, both face to face and on the phone.

You’ll have a valid driving licence and be willing to undertake a DBS check as an entry to premises card is required for this role.

What we will give you

At Essex & Suffolk Water we want you to be the best you can be and we also want you to feel it’s a great place to work. Frequently people spend their career with us, some because they’ve found their niche, others because of the opportunities to progress through the organisation.

We’re the great company we are because of our people and as our way of saying thanks, we offer a wide range of benefits and discounts to take advantage of including; buying and selling holidays, discounts and cashback offers, free fishing, workplace ISA and cycle2work

About us

Essex & Suffolk Water is more than just a water company. We are one team, fulfilling many roles, working together to ensure our customers have clean, fresh, running water, whilst providing great customer service, protecting the environment, and supporting local communities.

We Live Water, all our amazing people are helping us become the national leader in the provision of sustainable water and waste water services.

Closing date: 12th March 2019

Open to internal and external candidates.

Interview dates: Week commencing 1st April 2019
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