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Concession Manager - Watford (Part-Time)
 
Title: Concession Manager - Watford (Part-Time)
Category: Wholesale / Reselling Sales
Job type: Permanent
Job status: Full Time
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Description:
At Swoon, we’re constantly striving to give our customers a seamless but memorable shopping experience, cutting through the sea of sameness offered by many retailers. We are looking for an interiors-aficionado to represent and showcase the best of our brand in one of our Swoon showroom, located in Debenhams Watford. You will have a passion for our products, for interiors and design more broadly, and be confident in sharing this with customers.

You'll be responsible for maximising sales on our peak trading days, hitting targets, and all the while ensuring an outstanding customer experience:

Delivering excellent customer service to the home obsessed, making people feel welcome in our space Being a brand ambassador, living and breathing our company values Taking pride in maintaining a stunning showroom of Swoon products, and responsibility for maintaining the store standards. Requirements

Customer focused: confident and capable of dealing with customers (preferably with experience to prove it) Prepared to stick to something - we're looking for people that enjoy working hard at something to get results Passion for beautiful things, specifically interiors and design Self-motivated and able to work with minimal supervision. This is a part-time position, managing our concession within Debenhams at weekends. You will therefore be required to work both Saturday and Sunday each week (7.5 hours on Saturday, 6 hours on Sunday).

Benefits

Competitive rate of pay Wellbeing allowance Pension scheme Private medical cover Perkbox voucher/discount platform Your birthday as an additional day off Increasing holiday allowance with tenure Friends & family discount About Swoon

Established in 2012, and backed by Index Ventures (Deliveroo, Dropbox) and Octopus Investments (Zoopla, Secret Escapes), we’re on a mission to be a global online interiors brand; making homes remarkable through distinctive design, beautiful craft and fair prices.

Swoon is an advocate for people who believe that home is a sanctuary and has the power to physically affect our health and happiness. Our customers are stylish and savvy professionals who are time-poor but thought-rich; they demand the best out of life.

We call them Hip & Humble, the obsessive creators of homes that constantly evolve with ideas that are as unique as their owners.

Swoon’s business model helps to fulfil the interior desires of the Hip & Humble. Our Fast & Responsive Design Process enables us to launch new designs every day, initially in a small batch. And our direct-to-consumer brand, without the traditional retail overheads, ensures our designs are not only distinctive but affordable too. We use real-time sales data to test demand very quickly and then scale production on only the most popular pieces.

You'll find everything you need to know about our Privacy policy at /privacy, please have a read before applying for this role.
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