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Business Intelligence Analyst
Title: Business Intelligence Analyst
Category: Food & Beverage
Job type: Permanent
Job status: Full Time
Salary: £45,000.00 - £60,000.00
Salary per: annum
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Who we are

Soho House is a prestigious British hospitality organisation founded in 1995; we have built a following around our group of private members’ clubs, aimed primarily at creatives in the art, fashion, and media sectors. We run 23 clubs worldwide, including Shoreditch House, The Ned, Barcelona, New York, and Miami, as well as hotels, co-working spaces, spas, bars, cinemas and restaurants. Our company and brand has been built around creating a community of diverse, but like-minded people and upholding our feeling of quality, personality and a touch of home.

What's the mission

We treasure our members and their guests so we take pride in ensuring their customer journey whether it is digitally or through physical attendance at one of the clubs is the best it can be. Therefore the aim of the BI team is to build a single customer view and a single version of the truth to better serve our customers. In order to achieve this the BI team is building a data warehouse integrating datasets from siloed data sources and creating data analysis that will support daily business and operational decision making. This involves the typical stages of any BI project ranging from data extract, data transformation and data visualisation.


Key responsibilities:

Carry out hands on ETL and data cleansing Work with data engineers to extract relevant datasets Collaborate with end users to build reports and dashboards using TableauGenerate meaningful aggregations and KPIs Carry out data discovery exercises Communicate with the BA to understand customer requirementsPush for a data driven business Work with the Salesforce team to build single customer viewAutomate ETL processes to ensure stable and reliable reports are sent to stakeholders Identify and propose business improvement changes based on data insightsAttend to ad hoc data queries from senior managementResolve data issues and discrepanciesDocument processes Experience, Skills & Qualifications

2-5 years’ experience in Business IntelligenceExtensive knowledge of data quality issues, data transformationsHands-on experience using ETL toolsBest practice in data manipulation and cleansingStrong analytical skills Structured approach to problem solvingExperience with Tableau or other data visualisation toolsExposure to SQLUnderstanding of a Data Warehouse and/or Data LakeWillingness to learn and teachExcellent communication skills and self-initiativeBenefits

The chance to shape the culture and BI of an incredible company with a diverse and engaged user-base A competitive market salary Central London office with some flexibility 25 days holidaysGlobal membership to our clubs with a diverse range of benefits including discount on hotel rooms and at restaurants, cinemasClothing allowanceHealth insurancePension
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