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Analytics Intern
 
Title: Analytics Intern
Category: Project / Program Management
Job type: Permanent
Job status: Full Time
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Description:
ABOUT URBAN MASSAGE

We don’t do ordinary. If we did, we wouldn’t be shaking up a billion-dollar industry with smart tech, out-of-the-box ideas, and a big belief that self-care should be high on everyone’s priorities. If you don’t do ordinary either, you should probably keep reading.

We’re Urban Massage, and we believe in enabling others to build better wellness habits. Whether that’s giving someone the chance to book a much-needed massage to calm and centre their overworked brain, or helping to rehabilitate someone back to better health with a Sports massage treatment, we’re there to make it easy, affordable and professional.

Like any great company, we’re nothing without our people. From the teams that build our top-notch tech, to the marketers who help spread our message far and wide, we’re built on the skills, knowledge and attitude of our employees. We’re a big, friendly bunch. We’ve got members from all corners of the globe, with a variety of experience, bags of energy and a big belief in wellness at work. That’s why our culture is second-to-none. From social gatherings, work retreats, workout classes, cold-pressed juice, trips to the pub, ping pong tables and zen rooms, to dedicated support to help you grow in your role - being a part of Urban Massage is something special.‚Äč

THE ROLE

As a marketplace in the healthcare sector we are constantly striving to understand the therapists’ and their clients’ behaviour to better serve our customers. We are looking for an ambitious graduate Analyst with great problem solving skills to join our Data and Analytics Team, who act as the internal consultants to support data driven and measurable decisions for our business. You will work with all business functions to help apply scientific thinking and analytical solutions to business questions and problems.

You would expect the following as your day to day activities:

Participate and evaluate new initiatives and projects, Identifying opportunities to improve customer well-being and engagement to therapist earning optimisation

Help Building Operation Monitoring Reports and Business Performance Dashboards

Working with operation teams to deliver insights and provide deep-dive data-driven analysis for operational actions

You will be involved in business intelligence projects across multiple disciplines, including:

Business and Marketing Performance Analysis

Supply and Therapist Behaviour Analytics

Web and App Behaviour Analytics

Market Dynamics Analysis
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