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Customer Service Advisor
 
Title: Customer Service Advisor
Category: Customer Support / Client Care
Job type: Permanent
Job status: Full Time
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Description:
Rotational Shift Work

06:00 - 14:00

14:00 - 22:00

22:00 - 06:00

Role and Responsibilities

• Answer client/service provider calls politely and effectively, resolving any issues/queries they may have

• Process client bookings and offer additional services related to their booking

• Answer client/service provider emails articulately and within a timely manner ensuring SLA’s are adhered to

• Completing all of the assigned operational checks regarding client bookings

• Assisting accounts team in collecting payment for all bookings prior to them taking place

• Assisting management in facilitating any admin tasks that are required

Job Type: Full-time

Salary: £18,000.00 to £20,000.00 /year
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(3rd party vacancy)
 
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