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Collections Agent
Title: Collections Agent
Category: Accounting & Finance
Job type: Permanent
Job status: Full Time
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Why just work in an industry when you can help transform it? Technology is revolutionising the economy - it’s time that finance caught up. At Lendable, we believe that borrowing money should be effortless, simple, and empower both customers and creditors. Innovation, cutting-edge technology and superlative customer experiences are at the core of everything we do.

Lendable has disrupted the credit industry for four years, and in the process has become the UK’s second largest online lender. As we continue to expand we are looking for a skilled and motivated Collections Agent to contribute to the smooth running of our operations.


Speaking to our customers over the phone to help them get back on track with their payments. Other forms of customer communication includes SMS, email, live chat.Handling challenging conversations with customers Resilient by nature, you’ll show sensitivity and courage to help find the best solutions for our customers, understanding their disposable income to set up payment plans to help get them back on track Dealing with general administrative work within the operations team Requirements

At least 6 months experience in consumer credit operations The ability to deal with a variety of challenges, to innovate and think on your feet Comfortable with negotiating and solving difficult issues Strong communication skills and attention to details A ‘can do’ attitude with the ability to adapt to changing role requirements Great team player Benefits

“All ideas welcome” environment A smart, fun and internationally diverse team Frequent, fun team events + weekly team lunches + weekly yoga Join a successful business with rapid growth Great office space and location Annual company-sponsored working vacation abroad
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